This privacy policy describes how Al Hikma Digital Library Solutions collects, uses, and protects your personal information when you interact with our site and use our services.

We are committed to protecting your privacy and handling your personal information in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect different types of information from and about you when you use our online platform or services. This information may include:

Information you provide directly to us: This includes information you give us when you register for an account, subscribe to a service, fill out a form, make a purchase, or communicate with us. The specific types of information collected will depend on the nature of your interaction with our service.

Information collected automatically: When you visit our site, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referral source, pages visited, and timestamps. This information is typically collected through cookies, log files, and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services: This includes delivering the content and services you request. To improve, personalize, and expand our services: We analyze how our services are used to understand user preferences and enhance functionality. To understand and analyze how you use our services: This helps us measure effectiveness and identify areas for improvement. To develop new products, services, features, and functionality. To communicate with you: This includes responding to your inquiries, providing customer support, and sending you updates related to your account or service. To process transactions and manage your orders. To find and prevent fraud and security risks. To comply with legal obligations and protect our rights and the rights of others.

Sharing Your Information

We may share your information with third parties in the following circumstances:

With service providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was shared. For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). To protect our rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings. With your consent: We may share your information with third parties when we have your explicit consent to do so. In connection with a business transfer: If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. For example, under the GDPR, you may have the right to:

Request access to your personal information. Request correction of inaccurate personal information. Request erasure of your personal information. Object to the processing of your personal information. Request restriction of processing your personal information. Request data portability (transfer your personal information to you or a third party). Withdraw your consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, you can contact us by mail at:

Al Hikma Digital Library Solutions
Building 9, 4th Floor,
Dubai Internet City,
Dubai, Dubai, P.O. Box 500001
United Arab Emirates